Even as the COVID-19 pandemic rages on, many companies are managing to ensure business continuity, improve their position, and even experiencing positive growth in some cases.
While many businesses were forced to adapt in the summer, the lessons learned will come in handy as the world wakes up to the reality of having to battle a second COVID-19 wave.
By paying attention to these 3 areas, you’ll be able to carry your business through the pandemic with ease companies tackle the Second COVID-19 Wave.
- The safety and health of your customers and employees must be the highest priority
Most companies implemented a slew of safety measures during the first wave, which has laid a strong foundation for the measures needed to tackle the second wave.
For formalizing these plans, conduct a short assessment to determine what measures are still working. Evaluate the routines of your employees to see what practices and measures will keep them safe at the workplace. Pay attention to the physical space in your office, see how employees and clients interact with each other and find out ways to limit contact.
There are a number of tools you can use for communicating with your customers and employees, including verbal reminders, scheduled meetings, instant messaging, website popups, newsletters, emails, floor markers, and posters. All of them can be used for reinforcing health & safety protocols at the office.
- Take Advantage of e-Commerce and Digital Technology
Companies that utilize digital technology tend to have higher productivity levels, with greater profit and revenue growth figures. During the pandemic, customers swarmed to e-commerce stores and other online service providers.
Not only will technology help you overcome the second COVID-19 wave, but it’ll also make your business more competitive over time.
Starting an online presence is not rocket science. All you need is a sustainable foundation, which can be built and improved upon in the future. Approach customers via online channels with the help of an email and social media strategy, which will boost your sales and leads, improve your response and customer service times, and aid you in accessing new markets.
You can also equip your company employees with tools like video conferencing infrastructure, project management software, and cloud storage.
- Always Be Prepared to Adapt Your Plans
The economy is going to stay volatile until a vaccine is available for all. You’ll often find yourself having to review and revise your strategic plans in light of new risk assessments and scenarios.
Consider launching a new service or product. You could also adapt your current offerings to better suit prevailing customer demand. Reach out to your customers regularly to stay aware of the latest requirements. Teaming up with different companies to share tech and improve your marketing and sales efforts will reduce costs to acceptable levels and give you greater flexibility to navigate challenging situations. In this way, companies can tackle the Second COVID-19 Wave to avoid any disruption in their business..
Given the damage inflicted on the economy, incremental changes are the need of the hour. Set daily or monthly targets and assess your progress regularly. This can help you guide your business in the right direction without compromising it.